Language
de gb

Do you have any questions?

We would be happy to answer all of your questions by phone or via email.

+49 (0)8142 5069-0

Testimonials


Maik als Sinnbild für Testimonials

“In addition to an overall concept that was precisely geared towards our needs, Vocatus impressed us with […] a professional and competent presence”

“Sustainability is very important to us in the Edekabank, and that includes management and human resources. This is why we chose Vocatus as a partner for our employee survey and the design of the follow-up process, and we’d do so again without a moment’s hesitation.

The follow-up process in particular satisfied our requirements: the survey reports didn’t end up in somebody’s drawer, but instead we worked proactively with the results and the entire process was meticulously documented.

In addition to an overall concept that was precisely geared towards our needs, Vocatus impressed us with well-prepared reports, a professional and competent presence at every level of the company, and not least of all the personable nature of its consultants.”

Maik Wandtke

Board Spokesperson

Edekabank

als Sinnbild für Testimonials

"They have provided us new insights to understand our clients better and read the minds of our customers"

"We have been working with Vocatus AG for more than a year, our second joint project runs on customer grading, sales segmentation and customer satisfaction. They have provided us new insights to understand our clients better and read the minds of our customers to be able to serve them better and thus generate value for all parties.

Their extensive international experience, their expertise in the subject was outstanding, during the joint work they did a great job to optimize sales efficiency, product analysis and pricing. Their customer-oriented innovative thinking inspired us to develop customer-based products and create new, taylor made sales techniques."

Katalin Ákoshegyi

Head of Sales

Posta Biztosító

als Sinnbild für Testimonials

"...working with Vocatus has provided us with a new and different angle"

"Customer loyalty-based Business have a vital need to know their customers well and as such a business we are obviously investing time and effort in doing so. Nevertheless, working with Vocatus has provided us with a new and different angle into it. The bridge between the logical behaviours and the “real” human behaviours has proven to be – over a first pilot project – a very powerful tool to move the dial of customer understanding to the next level and is definitely going to change, for good, a few significant aspects of our Customer Relations Management in the next future."

Marcello Maggioni

Chief Commercial Officer

Sky Deutschland GmbH

“I do not believe there is any other organization in the world that could have successfully […] delivered these results for us.”

“We have used Vocatus on some super complex strategic marketing challenges where we wanted to incorporate and validate an integrated Behavioural Economics assessment of opportunities - especially the critical question about whether we could achieve the resulting positive upsides with our current people and core capabilities as a foundation. We are super pleased with how each and every one of the projects turned out. We had very ambitious/high expectations and those were met. In addition, we really valued the deep investment of the entire team in getting the insights and clarity around both the positive marketing opportunities (and "watch outs") and how to operationalize in a practical way. Truly transformative for our company! I do not believe there is any other organization in the world that could have successfully designed these projects and delivered these results for us.”

Tom Buzzard

Head of Propositions & Pricing

Vodafone Group

"Because it’s a considerable lever in terms of revenue, Vocatus’ fee was without doubt a sensible investment which quickly paid for itself"

"Our collaboration with Vocatus triggered some pricing decisions which immediately took effect, because the information from the joint study was plausible and persuasive. Because it’s a considerable lever in terms of revenue, Vocatus’ fee was without doubt a sensible investment which quickly paid for itself. From my perspective, it makes a great deal of sense to examine one’s own pricing systems and the corresponding preconceptions of them in such a systematic and holistic way, and to have them tested."

Thomas Lindner

Managing Director (Publishing)

Gruner+Jahr AG & Co KG

"... I've above all been impressed by the entrepreneurial mindset of Vocatus employees"

"In the multitude of projects that Vocatus has carried out for us since 2004, I've above all been impressed by the entrepreneurial mindset of Vocatus employees. The results of the studies are plain for all to see, and are implemented in depth throughout our company, either in order to increase sales or optimise customer retention. Vocatus is a splendid sparring partner when it comes to innovative ideas, and it never loses sight of the essentials, even within complex projects."

Christoph Vilanek

CEO

Freenet AG

“... their recommendations were concise, actionable and well accepted throughout the organization.“

"For the last 5 years Vocatus has been our consulting partner in developing a comprehensive pricing strategy for our next generation Thermomix – TM5. Through the design and implementation of extensive product/pricing labs around the world, Vocatus has been able to extract the real value customers attribute to the key features and digital product novelties early in the process. With a clear understanding of what truly drives purchase decisions, their recommendations were concise, actionable and well accepted throughout the organization."

Dirk Reznik

CEO Thermomix

Vorwerk International Strecker & Co

“Vocatus made a crucial contribution to […] making people in our organization view the employee survey in a positive light.”

“The carrying out of an effective employee survey for a major health provider such as Vivantes is no easy undertaking. In addition to correctly positioning the employee survey as a tool for management and change, one is faced with a considerable challenge: diverse target groups (including medical staff, nurses and care workers, internal service providers and administration workers) must be addressed in an appropriate manner, not to mention the fact that these groups must be persuaded of the meaningfulness and benefit of the survey. Although the employee survey we conducted in the past (with a different provider) did – generally speaking – function correctly, it didn’t really achieve the impacts we wanted. Vocatus made a crucial contribution to changing this and making people in our organization view the employee survey in a positive light. The link with the ‘Commitment Index’ that had been ascertained together with the strong focus on the follow-up process helped us a great deal here. One thing we should particularly highlight is how Vocatus rapidly developed a good feeling for the specific peculiarities and requirements of our company and thereby built up long-lasting trust among the internal stakeholders. We were not only impressed by the methodological and specialist knowledge of the Vocatus consultants, but particularly by their personal attributes too.”

Dr. Eva Müller-Dannecker

Director, Staff and Organizational Development

Vivantes Netzwerk für Gesundheit GmbH

“Completely geared towards the client’s needs and requirements [and] extremely practice-oriented”

“The team from Vocatus provided us with constant and collaborative support when we were realigning our media marketing.

The procedure – which was developed on the basis of empirical insights – is on the one hand completely geared towards the client’s needs and requirements, while on the other hand it’s extremely practice-oriented. This means that our concept of a newly developed sales approach immediately struck a positive chord and achieved very high acceptance within our marketing team.

Thanks to this collaboration with Vocatus, we feel very well prepared for the diverse challenges that face us in media marketing.”

Hans-Otto Holz

CEO

Badischer Verlag GmbH&Co.KG

Susanne Hörmann

"Vocatus is a professional partner you can rely on."

"With Vocatus, we had the feeling throughout the project that we were being looked after and advised by experts - by professionals who knew precisely what they were doing, but who adopted a human approach too. The consultants reacted quickly and straightforwardly, and gave us calm and professional advice, which made us feel secure and also delivered some revealing findings."

Susanne Hörmann

Manager, Organisational Development / Staff Development and Training

Sana-Catering-Service GmbH

Myszkowski

“With Vocatus we have a reliable and expert partner at our side”

“Here at Talanx, we’re firmly convinced that the application of behavioural economics promises considerable potential for our business. Thanks to Vocatus’ approach to consulting, we obtain an in-depth understanding of how people make decisions about insurance – whether it be taking out a policy, extending the contract, or making a claim. This knowledge provides us with valuable stimuli for the development of innovative products, more profitable pricing, and a sales strategy that’s clearly aimed at customers’ requirements.

With Vocatus we have a reliable and expert partner at our side, one that supports us in a variety of ways to anchor the new way of thinking in our company. I particularly appreciate the openness with which Vocatus shares its own know-how with regard to behavioural economics and joins with us to translate the insights that have been gained into practical measures. It’s fascinating to observe how the ‘behavioural economics mindset’ is spreading throughout the world in our company, and bearing quantifiable fruit too.”

Jan Myszkowski

Director, Best Practice Lab

Talanx International

"... when it came to pricing research it was important to us to work with THE experts in that sphere."

"We were determined to discover what role price plays when people make decisions in the 'low awareness' area, and when it came to pricing research it was important to us to work with THE experts in that field. Our confidence was entirely justified: Vocatus consistently provided an excellent service, from conceiving the project right through to analysing, interpreting, and presenting the results. And our hypothesis was totally confirmed too."

Ard Jen Spijkervet

Vice President Marketing Europe

Esselte Leitz GmbH & Co KG

"... the actionable feedback is a very positive experience for us"

"We have engaged Vocatus to analyze our processes and services. On the one hand we wanted to get a strategic overview of our brands in different countries/markets. On the other hand we wanted detailed results for the national teams to work with. We switched to Vocatus because they developed a tailored approach that meets our processes with all the differences in the markets.

What impressed me the most was their ability to understand our market/product from a first research as well as to pinpoint the real issues for each of our brands /countries. Furthermore, the actionable feedback is a very positive experience for us."

Jan Heiremans

COO

StepStone GmbH

"... many years' collaboration and a joint history of success"

"We're linked to Vocatus by many years' collaboration and a joint history of success. Now that we've jointly won the German Market Research Prize for the second time in 2010, it's clear that the approach which combines analytical and pragmatic thinking works splendidly."

Markus Orth

CEO

L'TUR Tourismus AG

"... significantly increase the number of customer appointments arranged by telephone - by more than four times in fact!“

"With the help of GRIPS types, Vocatus developed customer-oriented communication methods for our service team in the online branches (SmartBanking). We were therefore able to significantly increase the number of customer appointments arranged by telephone - by more than four times in fact! At the same time our employees are now more motivated, because they have the right guidelines for successfully arranging meetings with customers from inbound conversations. As we all know, success is fun!“

Petra Schmidt

Head of SmartBanking Private

Bank Austria - Member of UniCredit

"Vocatus helped us to optimally exploit our price potential ..."

"The newspaper sector is in a state of upheaval, and the business model is changing. Things that have endured for many years are nowadays being questioned. The search for fresh sources of revenue is occupying publishers, yet there's a great deal of uncertainty. In this phase where experience is no longer any help, we need new tools in order to make the right decisions. Vocatus helped us to recognise our price potential in the reader market and optimally exploit it without taking any unnecessary risks. The significant increase in sales revenue has made a major contribution to FAZ being able to rapidly overcome the consequences of the financial crisis and once again address future issues on the basis of a stable business model."

Tobias Trevisan

Managing Director

Frankfurter Allgemeine Zeitung GmbH

"I previously hadn't come across analyses that offered such clear recommendations"

"Many thanks for the professional and highly relevant presentation. I previously hadn't come across analyses that offered such clear recommendations."

Mag. Gerhard Fröhlich

Sales Manager

Tiroler Tageszeitung

"Our cooperation with the project team was ... focused and very professional."

"Our cooperation with the project team was focused and very professional at all times." The results will form a solid basis for a revision of the pricing strategy. We thank them very much for the pleasant collaboration and would not hesitate to recommend Vocatus."

Juliane Gunkel

Head of Marketing & PR

Serengeti-Park Hodenhagen GmbH

als Sinnbild für Testimonials

"[...] very goal-oriented and [...] the necessary assurance for finding and implementing the right pricing strategy."

“Admittedly, we were somewhat skeptical going into first talks – what persuaded us was the professional expertise of Dr. Florian Bauer’s team, as well as the practical and pragmatic nature of the implementation.
Working together was very goal-oriented and provided us with the necessary assurance for finding and implementing the right pricing strategy.

We thank Vocatus for the pleasant collaboration. We would be happy to recommend Vocatus any time.”

Oliver Döser

Publisher & CEO

Oberbayerisches Volksblatt GmbH & Co. Medienhaus KG

als Sinnbild für Testimonials

"Vocatus always delivers outstanding results.“

"I have worked with Vocatus for several years now on the topic of employee surveys. In my career I have worked with several different vendors and, in my opinion, none has reached the level of excellence like Vocatus has. The professionalism they consistently show is amazing, and the quality of the work is without question.

The people who work at Vocatus are always responsive to our needs, willing to engage us as colleagues and flexible to our requests whenever possible. I work for a highly-matrixed global organization and Vocatus works very hard to understand and accommodate our needs. Vocatus always delivers outstanding results.

Overall I have nothing but good experiences with Vocatus and I highly recommend them to anyone seeking to do business."

Karim Khan

Human Resources

Daimler Trucks North America

als Sinnbild für Testimonials

"The market research (…) really hit the spot!“

"The collaboration with Vocatus provided us with crucial information about the pricing of individual product components, about the optimal bundling of offers that customers considered to be ideal, and about communication that was appropriate for the market.

The primary market research as well as the subsequent exhaustive discussion of the findings with Vocatus employees really hit the spot."

Patrick Wölke

Managing Director

DuMont Net GmbH & Co. KG

als Sinnbild für Testimonials

"... the Vocatus consultants ... have always developed tailor-made concepts for us"

"Vocatus has already proved over several years to be the ideal partner when conducting employee surveys for us. In addition to considerable flexibility, the Vocatus consultants are above all distinguished by professional competence and an understanding of our specific issues, and have always developed tailor-made concepts for us.

The Vocatus reports are geared towards subsequent action, which is precisely what we need in HR Management, and they can be used at every level within the company to assist implementation processes. In my experience, Vocatus also offers good value for money."

Alexander Schuelein

General Manager

Star Cooperation GmbH

als Sinnbild für Testimonials

"... Optimally exploiting potential revenue in the reader market – and not only in the short term, but with an eye to the future"

"When the Süddeutsche Zeitung collaborated with Vocatus for the first time, we were really entering unknown territory – for our sector at least. It was an excellent move to not solely rely on empirical values from the past when determining prices, but also at this juncture to obtain professional and expert support from a market/pricing research agency. This was the only way of optimally exploiting the potential revenue in the reader market – and not only in the short term, but with an eye to the future. Vocatus has been there to support us in this way since 2004, and we look forward to further joint projects."

Mario Lauer

Manager, SZ Reader Market

Süddeutsche Zeitung GmbH

als Sinnbild für Testimonials

"The results were clearly structured and always easy to follow and understand."

"We were particularly satisfied with the good and trusting collaboration we enjoyed with the Vocatus project team, plus their rigid adherence to deadlines. The results were clearly structured and always easy to follow and understand. The presentation of the results and subsequent workshop at your premises were likewise excellent. The collaboration was exceedingly pleasant. We received very good advice at all times."

Manfred Welzel

Chairman

McDonald's Kinderhilfe Stiftung

als Sinnbild für Testimonials

“Vocatus constantly provides us with results which can immediately be utilized”

“Vocatus impresses us with its excellent research, thereby creating the ideal starting point for us to understand our customers and develop consumer-based insights.

Vocatus constantly provides us with results which can immediately be utilized and which are geared towards our operational business, together with the recommendations and measures that are derived from them. Changing requirements in terms of topics and market segments are dealt with very carefully, and the level of knowledge is always ‘state of the art’.

For example, by using GRIPS we were able to impressively demonstrate how much potential there is for a positive development of our important KPIs.”

Eveline Wagner

Senior Expert (Market Research)

Telekom Deutschland GmbH

als Sinnbild für Testimonials

"... member publishing companies [have] evidently had good experiences with Vocatus..."

"When we first became acquainted with the projects carried out by Vocatus, we thought they were highly commendable, so we disseminated them in our sector by regularly offering Vocatus a platform at conferences and other meetings. We're therefore delighted that our member publishing companies have evidently had good experiences with Vocatus, and we ourselves value the specialists at Vocatus as expert and inspiring lecturers on the topic of pricing at our conferences and congresses."

Christian Eggert

Consultant (Publishing Industry) / Attorney

Bundesverband Deutscher Zeitungsverleger e.V. (BDZV)

als Sinnbild für Testimonials

“Vocatus adopts the role of a consultant, but a generator of ideas too, with excellent market insights”

“For several years now we’ve been working with Vocatus to further develop our retail landscape. The insights that Vocatus provides us with in the context of our joint project serve as a detailed basis for making decisions about the future direction of sales approaches.

Vocatus adopts the role of a consultant, but a generator of ideas too, with excellent market insights. Its analyses are geared towards sales, prepared in a structured way, and provided with clear recommendations for action.

We’re looking forward to further collaboration and joint ventures in the future.”

Volker Podendorf

Director, Branded Stores

Unitymedia NRW GmbH

als Sinnbild für Testimonials

"... a compelling presentation with recommendations that were truly relevant to our practice"

"We were impressed by the considerable commitment and professionalism with which Vocatus analyses the challenges that face the client and then incorporates them into a research design. At the end of the process, we were inspired by a compelling presentation with recommendations for the future that were truly relevant to our practice."

Frank Thalhofer

Manager of Strategic Marketing

Cornelsen Verlag GmbH

"... acquired more than 1.6 million customers."

"German Telekom AG has acquired more than 1.6 million customers since the introduction of the Magenta 1 tariff in autumn 2014."

Timotheus Höttges

CEO

Deutsche Telekom AG

"Market research, just as it ought to be [...] thank you Vocatus!"

"Market research, just as it ought to be: a profound knowledge of methodology, the highest levels of consulting expertise from all the contact people we met, attention to detail that delivers major insights without losing sight of the essentials, and impressive presentations of results with persuasive recommendations for action.
Thank you Vocatus!"

Oliver Scholz

Project Manager, Media Marketing

SPIEGEL-Verlag Rudolf Augstein GmbH & Co. KG

Tobias Herrmann

"... content and methodology that reveals an incredibly high level of expertise ..."

"As a former market researcher and in my current function as somebody who's responsible for eBusiness within the telecoms sector, I've now had the pleasure of conducting several extremely complex market research projects with Vocatus. The focus recently has increasingly been on measuring and optimising satisfaction with (online) service. In the eCommerce sector, Vocatus carried out an excellent sales channels study for our company that was based upon specific touchpoints and their characteristics. Up until now we've learnt a great deal from this about decision processes, especially in the different sales channels.

To my mind, Vocatus' work is distinguished by the fact that they don't offer standard market research, but instead provide very tailor-made approaches whose content and methodology reveal an incredibly high level of expertise; in particular, the recommendations for action are very precisely geared towards the client. In reality it's like a consultancy service, and its effects are very long-lasting. In individual cases this has resulted in further approaches and workshops that were deployed at employee level."

Tobias Herrmann

Department Manager, eBusiness

A1 Telekom Austria AG

"They work in a very professional and reliable manner."

"In both projects, the collaboration with Vocatus was very good. One should highlight their expertise, the very graphic presentation of results, and the practice-oriented recommendations for action. They work in a very professional and reliable manner."

Stephan Rösler

President and CEO

Rösler Oberflächentechnik GmbH

“Far more insights than ‘just’ optimal price points”

“As a trade fair, we require our pricing strategy to be optimized with regard to our own commercial interests as well as the way in which it precisely suits our exhibitors. In order to achieve this, we adopted a fresh approach and – together with Vocatus – shed light on our exhibitors’ decision behaviour in order to use this as a basis for evaluating differentiated room for manoeuvre in relation to pricing. The collaboration with Vocatus turned out to be very successful for us – also because the project produced far more insights than ‘just’ optimal price points. We greatly appreciate the combination of pricing strategy expertise and know-how concerning the trade fair business, so we can well imagine a further collaboration in relation to other events.”

Stefan Mittag

Authorized Officer – Departmental Manager, Finances & Administration

Messe Friedrichshafen GmbH

"... there has always been that extra bit of understanding and insight"

"To my mind, Vocatus is a unique company that symbiotically combines the competencies of a highly innovative research institute with the development perspective of a good consultancy. When it comes to all the complex tasks I've previously worked on with Vocatus, they've not only offered an excellent solution, but there has always been that extra bit of understanding and insight. Vocatus makes our work even better: that's the kind of partner I want."

Marc Sasserath

Member of the Board

MUSIOL MUNZINGER SASSERATH

Sophie

“We can warmly recommend Vocatus!”

“Thanks to Vocatus, our Direct Marketing Department received some crucial stimuli which enabled us to hit the ground running with fresh ideas. As a result of the project with Vocatus, we were able to achieve significant increases in turnover in the most important product areas. In doing so, we benefitted from the rich wealth of experience of the behavioural economics consultants as well as practical support in the form of some ingenious mailing variants which truly hit the bullseye when it came to our customers. We were thus rapidly in a position to radically optimize the way we address our customers in a very short space of time. We can warmly recommend Vocatus!”

Sophie Bajer

Manager, Direct Marketing

Vodafone Kabel Deutschland GmbH

"Collaborating with them [...] gave us the courage to make some clear decisions."

"Pricing decisions are all too often based merely on a gut feeling. Vocatus helped us to make them more rational. Collaborating with them dispelled some unfounded fears, sensitised us to previously underestimated aspects, and gave us the courage to make some clear decisions."

Frank Mahlberg

Managing Director, Hamburger Abendblatt, 'Welt' Group, Berliner Morgenpost

Axel Springer AG

"Highly professional work, from the very beginning to the presentation"

"I would like to thank you and your project team for your highly professional work, from the very beginning right through to today's presentation. I have looked through the CD and found everything to be in perfect order, and as agreed. I'm constantly surprised by the systemic professionalism with which you guide a company through the process of an employee survey, with this vast quantity of data and reports."

Dr. Iñigo Natzel

Corporate Vice President Group Human Resources

Symrise AG

"Once again, a huge pat on the back ..."

"Once again, a huge pat on the back for your presentation yesterday - it was extremely knowledgeable, as well as being eloquently delivered."

Marc-Oliver Nandy

Director & Vice President, Service & Parts Division

Mercedes-Benz Japan

“Vocatus has been a partner at our side for more than 15 years”

“What I require from any study is that it should enable us to deduce concrete measures which lead to real change: no market research without business impact. To my mind, Vocatus is something special in the market research landscape, which unfortunately is still very obsessed with nothing but figures (including decimal places) so that it loses sight of the essentials or never manages to address them.

Vocatus has been a partner at our side for more than 15 years – and not without reason. The collaboration we have with them is inspiring and creative. The projects we conduct with them enable us to deduce and immediately implement very specific operational measures. The transfer capacity and level of discussion are very high, and this means we have an expert partner that can help us to shake up our internal processes.”

Anke Schramm

Director (Market Research)

mobilcom-debitel GmbH

Ludwig von Jagow

"...this is where Vocatus was able to help, on the basis of some sound research"

"Given that sales revenue in the press market has become much more important, newspaper publishers have increasingly considered it relevant to ask whether the significance of price when deciding to buy a newspaper has actually been correctly estimated. Publishers quickly realised that they had often treated the topic of pricing in an excessively negligent manner. This is where Vocatus was able to help, on the basis of some sound research. Clear and empirically robust theses enabled us to qualify or even dispel the widespread fear of the negative impact of price increases; the pricing of digital press products is especially important at the moment. If an association's principal role is to support its member companies with studies and very concrete recommendations, this has been fulfilled via our collaboration with Vocatus."

Ludwig von Jagow

Managing Director (Sales)

Verband Deutscher Zeitschriftenverleger e.V. (VDZ)

“Vocatus very rapidly and very successfully managed to grasp our needs and offer us appropriate solutions”

“Given our very specific target groups and markets, there are no standard solutions or offers. Nevertheless, Vocatus very rapidly and very successfully managed to grasp our needs and offer us appropriate solutions – always combined with profound and practice-related insights, deductions and recommendations.

Even when it comes to wave surveys, they don’t simply reel off the previous year’s solution, but instead use their own initiative to take account of current issues and market conditions. This is why we’ve already spent many years building on the expertise Vocatus possesses in the areas of image and communication, and we’re highly satisfied.”

Jochen Kirschenhofer

Market Research and Strategy Division

DATEV eG

“Considerable specialist expertise and [...] target-oriented consulting”

“Here at the KKH we’ve already been conducting employee surveys for a number of years. We got to know Vocatus as a valuable project partner in the context of our most recent survey. Vocatus above all distinguishes itself as a result of its considerable specialist expertise and its target-oriented consulting which never loses sight of our wishes and the specific circumstances at the KKH. With help from Vocatus, we managed to draw the right conclusions from the results and focus upon the truly important issues.”

Sven Buhr

Chief Departmental Manager, Human Resources

KKH Kaufmännische Krankenkasse

Schmitt

“Considerable methodological expertise [...], easy-to-understand presentation [...] together with practice-related tips”

“Our objective for one of our most important events was to shed light on and optimize the topic of pricing for exhibitors, but from the client’s perspective. With Vocatus, we had the right partner at our side, one that supported us with its considerable expertise regarding pricing for trade fairs, not to mention its obvious enthusiasm! Working jointly with Vocatus, we found it extremely easy to introduce our employees to the complex topic of pricing, which meant that the basis for a successful project was established from the outset. Thanks to excellent project management and active communication, we were always certain that all the stages of the project and all the necessary tasks were being scheduled and completed on time. Considerable methodological expertise in terms of set-up and analysis, easy-to-understand presentation of deductions and recommendations together with practice-related tips round off the picture for us. As a result, we were provided with recommendations that take account of our exhibitors’ needs and decision processes, and we were also able to ensure the commercial optimization of this particular event.”

Daniel Schmitt

Manager, Business Development & Market Research

Hamburg Messe und Congress GmbH

"Vocatus is definitely our first choice for the most demanding projects."

"Vocatus is definitely our first choice for the most demanding projects. We have been working closely with Vocatus on the issues of tariff development and price research. Together, for example, we have completed preparatory work for the new Magenta 1 tariff, which was a resounding success on the market."

Stefan Beuke

Senior Expert Market Research

Deutsche Telekom AG

Markus Geisenberger

“Vocatus turned out to be the right partner”

“The Leipziger Messe (Leipzig Trade Fair) has on several occasions been the ‘service champion’ in the German trade fair sector, so we think a customer orientation is very important. Vocatus turned out to be the right partner when it came to sharpening our awareness of the topic of pricing in our company and the resultant development of tailor-made pricing models for our customers.”

Markus Geisenberger

Chief Executive Officer

Leipziger Messe

"... an important partner ... when it comes to strategic issues ..."

"Vocatus is an important partner for simyo: fast, professional assistance when making decisions and when it comes to strategic issues, as well as excellent mobile telecoms know-how, which we use willingly and often."

Thomas Neugebauer

Director Marketing

Simyo

"Very competent, very human, and pleasant to work with."

"Once I'd taken up my current position in Germany, many on-the-spot visits to our dealers made me realise there was a certain dissatisfaction within the trade. In order to record this initial impression in an empirical and statistically correct fashion, we commissioned Vocatus to produce an analysis of dealers' satisfaction. Vocatus presented us with the findings (which were to some extent not very pleasant), but also came up with some solutions. With help from Vocatus, we were already able to markedly increase our business partners' satisfaction in the first year. Today we set the benchmark for the sector!

All in all: Very competent, very human, and pleasant to work with. We're very satisfied with Vocatus, and will also work with Vocatus in the future."

Rudolf Harrer

General Manager, Power Equipment Division

Honda Deutschland GmbH

"... goes far beyond what I'd normally expect and receive from a market research institute"

"For a long time now I've been conducting national studies with Vocatus that examine customer satisfaction. I'm particularly impressed by the way Vocatus manages to completely put itself in the place of our clients when it comes to designing the project and conceiving the questionnaire. This enables insights and a profound understanding of the actual decision processes amongst end customers.

By contrast, when evaluating the results of the survey Vocatus completely manages to identify with the commercial needs of AutoScout24 and thus use these results to deduce concrete recommendations for action that can immediately be implemented. This goes far beyond what I'd normally expect and receive from a market research institute."

Thomas Eichenberg

Director Consumer Marketing

AutoScout24 GmbH

“Thanks to its innovative approaches and its soundly-based consulting, [Vocatus has contributed to] the successful further development of our organization”

“Thanks to its innovative approaches and its soundly-based consulting, Vocatus has helped us to rethink the follow-up process to our employee survey and turn it into what it is today: an important contribution to the successful further development of our organization and culture.”

Dr. Daniela Floss

Department of Environmental & Corporate Analysis

AOK Plus

Martin Wunnike

"I was ... astounded"

"At first I was astounded. Some market researchers come along and explain the newspapers' pricing strategy, which leads to an exciting result: our products are actually worth a lot more! And the most fantastic thing is that it works! A huge 'thank you' to the experts from Vocatus!"

Martin Wunnike

Member of the Management Board

Mittelbayerischer Verlag KG Regensburg

"... considerable methodological know-how, and meticulous implementation ..."

"Their work is reliable and dependable. They broadly adhere to the timings they've promised, or actively inform you if this isn't possible. They have considerable methodological know-how, and meticulously implement the što dos' that have been discussed."

Uwe Hartig

Research Manager

Deutsche Post DHL Market Research Service Center

"From top management to agent-level, we are astonished about the improvement and increases we are now able to reach sustainably."

"Working with Vocatus has been very interesting, our project has been tailor-made with special attention to the particularities of our clients, company and local market. The team in charge is always attentive to hear our opinions and adjust the strategy and design of the project according to our requirements. As a result, applying Behavioral Economics following the recommendations and hands-on implementation of Vocatus has given us totally new tool to significantly increase conversion rate and volume in sales. From top management to agent-level, we are astonished about the improvement and increases we are now able to reach sustainably."

Felipe Feres S.

CEO

HDI Seguros

“The Vocatus consultants [are] absolute specialists when it comes to the topic of price optimization.”

“We were positively surprised by how quickly the Vocatus team immersed itself in the complexities of our particular issue and precisely captured the challenges we face in the market with regard to its diverse offerings.

We could already recognize from the outset that the Vocatus consultants are absolute specialists when it comes to the topic of price optimization and deducing a coherent pricing strategy.

We are extremely satisfied with the results, and are convinced that ‘standard consultants’ would in no way have been able to achieve such progress for us in the project.”

Elisabeth Varn

Geschäftsführung

MD Burda Magazine Holding GmbH

“Thanks to good advice [...] and the obvious methodological know-how we were provided with results which could immediately be utilized”

“We were sceptical: is it really possible to use a behaviour-based visitor segmentation to come up with recommendations for the differentiated marketing of a trade fair to potential visitors? Thanks to good advice, the expert organization of the study and the obvious methodological know-how, we were provided with results which could immediately be utilized. Not only the professional, but also the interpersonal collaboration made such a good impression that we’ve already commissioned a follow-up study for another trade fair.”

Roland Tannreuther

Departmental Manager

NürnbergMesse GmbH

"... a shining example of coordination and organisation, the like of which you rarely find"

"I've had nothing but positive experiences with Vocatus in the past. And this time too, with a 3-week project, my trust in Vocatus was rewarded, thereby justifying our collaboration. It was a shining example of coordination and organisation, the like of which you rarely find in these circumstances."

André Maske

Corporate Business Analysis Manager

Boehringer Ingelheim Pharma GmbH & Co. KG

"... as ever, the outcome was first-rate market research!"


Dr. Julia Urbahn

Senior Project Manager

Swisscom

"Vanity makes way for science"

"Even though we are a media group with soundly based and comprehensive know-how, the outcome of the consultancy offered by Vocatus contributed to us being able to enforce price increases in volatile markets. Despite our own vanity, expertise, and occasional scepticism too, it was good to follow the scientifically-based advice and consistently implement the recommendations so they would have an impact over the longer term."

Kay Labinsky

Managing Director

Klambt-Verlag GmbH & Cie

"... nothing is left to chance when projects are carried out"

"Even though we are a media group with soundly based and comprehensive know-how, the outcome of the consultancy offered by Vocatus contributed to us being able to enforce price increases in volatile markets. Despite our own vanity, expertise, and occasional scepticism too, it was good to follow the scientifically-based advice and consistently implement the recommendations so they would have an impact over the longer term."

Bodo Drieschner

Leitung Kundenzufriedenheitsmessung

HypoVereinsbank - Member of UniCredit Group

"[...] Vocatus brought us the right conclusion on which we can rely for our business strategy."

"Vocatus has been very flexible and prompt whenever we made a request, and that helped us a lot. We find the project completed successfully and we are very satisfied with the output. We believe that Vocatus brought us the right conclusion on which we can rely for our business strategy."

Kenta Yumoto

Group Manager Business Development Planning

Olympus Corporation

“Those were the best 3 hours I’ve invested in this year” [quote after Vocatus presentation]

“Your analyses are consistently relevant for my further work in conceiving the Car-Net offering for this and future generations. I think we made a really good investment by commissioning this very well-prepared study, and I’m looking forward to the final presentation: Then I’m sure I’ll get the best 3 hours I’ve invested in for the whole of 2017 too!”

Dr. Andreas Bachmann

Product Management, Car-Net

Volkswagen

"The results documentation is structured in a very clear and sophisticated way ..."

"This project was very ambitious time-wise, and Vocatus demonstrated considerable commitment and specialist expertise in carrying it out to our complete satisfaction. The good and problem-free interaction with the project team as well as our business departments and myself was always characterised by a great deal of cross-fertilisation, and contributed to the success of the project. Collaboration at an early stage and consultation when creating the volume of reports most definitely proved its worth. It was obvious to us that behind the šfront man', the Project Manager, there was a sound back office with tried and tested procedures and high quality standards. The results documentation is structured in a very clear and sophisticated way, and totally satisfies the demands made by our company's CI. The comprehensive volume of tables is also arranged in a way that is easy to read.

Many, many thanks for this altogether excellent performance within the context of a project that is important to Deutsche Telekom. I have no hesitation in recommending Vocatus, and look forward to participating in new projects with you! Keep up the good work!"

Ursel Graubmann

Marketing Operations

Telekom Deutschland Geschäftskunden GmbH

“I was very impressed with the level of quality and service ...“

“I was very impressed with the level of service and quality provided by the project team at Vocatus throughout the engagement. They quickly grasped my research objective, crafted a well-designed survey instrument and expertly executed data collection. I would recommend them to any company that seeks a reliable and knowledgeable research partner.“

Julie Roberts

Market Research Group

Asurion

"Considerable flexibility throughout the project ..."

"Considerable flexibility throughout the project. Problem-free processing of changes we requested. Good recommendations for pricing."

Sascha Grenke

Research Manager

Deutsche Post DHL Market Research Service Center